September 24, 2026
Dear SRJC Community,
In an ongoing effort to provide transparent communication, this update includes how the joint SRJC and Ellucian teams continue to make progress on Banner issues. While I normally provide an update on the five priority areas (Financial Aid, Enrollment, Spring Registration, Integrations, and User Experience), this week I am providing a more comprehensive perspective on the work we are currently focused on.
There have been a number of questions about priorities and how the work is being organized. Since my September 18th message, I have continued to work with the SRJC team to ensure that all concerns and reported challenges are being captured. There are several spaces being used across the District and by Ellucian to track issues, tickets, testing, projects, and other work to support the distinct needs of different classification groups. To help provide greater clarity, below is the shared list of priorities that SRJC and Ellucian have agreed to focus on during the current sprint, which is a term that identifies the focused pace of work within a set of dates, often weekly, and runs from September 14 through September 27.
This is not a list of every Banner issue, nor does it mean that work outside of this list has stopped. Rather, these are the items that the joint team has identified for concentrated attention during this sprint based on operational impact, dependencies, and current needs. The sprint prioritizes those issues that have the most immediate impact to students.
Going forward, updates to the joint sprint priorities listed below will be included in the SIS Transition Updates provided by Vice President Robert Holcomb and Vice President Molly Senecal. The list will change from sprint to sprint, and individual items may also move as testing and validation occur. My goal is to provide greater visibility into what the teams are actively working on without creating artificial timelines before we know that work has been successfully completed and validated.
The current priorities and their status are:
| Title | Type | What it affects | Status |
|---|---|---|---|
| Data clean-up for Load on Courses (Catalog) | Data cleanup | Cleans catalog course-load data so faculty workload on courses is accurate. | Open |
| VTEA Student Rep Fees Data Clean-up and SGAUSDF data clean-up | Data cleanup | Repairs student-rep-fee opt-out and SGAUSDF survey data that failed to post to student accounts. | Open |
| Preliminary Reports for G6 (Federal Grants and Federal Aid Funds) draw down so we know how much money to request | Report | Gives Accounting an estimate of federal aid (Pell/Title IV) to draw down before disbursement. | Fixed Applied - SRJC to validate |
| Financial aid packaging GPA based (SAP) Renewal grade | Correction | Fixes academic-renewal grade handling so SAP packaging uses the correct GPA. | Fixed Applied - SRJC to validate |
| Financial aid packaging GPA based (SAP) Repeat logic | Correction | Builds SRJC-specific repeat logic for financial-aid SAP GPA packaging. | Fixed Applied - SRJC to validate |
| BankMobile - Remittance file spec is incorrect > Popsel Correction | Correction | BankMobile remittance file is the wrong format, so refunds/disbursements may not load. | Reopened |
| Synchronization for Contract Faculty annual and 99 hourly placements stored in escape. (Copy not calculate) | Integration | Syncs contract-faculty annual and 99-hourly placements from Escape into Banner (copy, not recalculate). | Open |
| BankMobile Demographics and Enrollment file extracts are incorrect/incomplete/truncated | Correction | BankMobile demographic and enrollment extracts are truncated or incomplete in production. | Reopened |
| Supplemental Transfer History Conversion load from April 27 | Data cleanup | Loads remaining transfer history so graduation and financial aid have complete records. | Open |
| Rave Alert | Correction | Automates the daily Rave Alert upload so emergency notifications stay current. | Reopened |
| COTOP Reports | Report | COTOP (state tax offset) reports, notices, and payment posting for past-due student accounts. | Open |
| Credit card payments reports | Report | Credit-card payment reports do not currently match TouchNet or the bank. | Open |
| Symplicity Accommodate student extract issues | Correction | Registered students are missing from the disability-services (Symplicity Accommodate) extract. | Fixed Applied - SRJC to validate |
| Faculty Load History Summary Report | Report | Historical faculty-load report needed to support the Faculty Load Card. | Open |
| Converted Transfer work grade cleaning | Data cleanup | Cleans converted AP/equivalency grades so they do not distort SAP or repeat processing. | Open |
| SIRNIST allied file | Integration | Allied SIRNIST file needed to test and validate the historical class schedule. | Open |
| Symplicity Accommodate - Preferred name not displaying | Correction | Preferred names are not showing in the Symplicity Accommodate feed. | Open |
| Overlapping Waitlist Notifications | Correction | Waitlist Correction: the next student is notified before the prior 24-hour registration window ends. | Fixed Applied - SRJC to validate |
| Ed Plans from DegreeWorks to Banner. | Correction | Education plans are not automatically flowing from DegreeWorks into Banner (matriculation impact). Manual workaround in place. | Open |
| Awardspring | Integration | Issue with populating students' emails in AwardSpring which is needed to be able to activate the scholarship platform. | Open |
| clearinghouse data | Integration | National Student Clearinghouse enrollment reporting is not set up and manual workarounds in place. | Open |
| Athletics training | Training | Training for Athletics staff on SGASPRT (and possible bulk load). | Open |
| Conditional Add/Drop unchecked | Correction | Conditional add/drop is not behaving as expected (not an access-rights issue). | Open |
| Clone PROD to TEST | Integration | PRE-CLONE – Complete Before PROD Is Cloned to TEST 1. Data Migration – Rowen Garcia DONE Save the historical files from TEST: SSBSECT, SSRMEET, SIRASGN, SIRNIST, and SSRCLBD. | Open |
| Placement Card | Card | Placement card should auto-calculate from high-school transcript / MMPS data. | Fixed Applied - SRJC to validate |
| Loading past placement data that weren't loaded | Data cleanup | Reloads placement (MMPS) records that never made it through the pipeline. | Fixed Applied - SRJC to validate |
Some of these priorities cross more than one of the five areas and many also have dependencies on other work. That is part of why priorities will shift as testing occurs, an issue is resolved, or the team identifies a downstream impact that needs to be addressed first.
I recognize that there are still issues that are not reflected on this sprint list of items and that many employees and students are waiting for resolution to concerns they have raised. Those concerns have not been lost. Employee and Student Help Desk tickets, Distance Education support tickets, and email inquiries are being closely monitored and supported. Please note that all these issues continue to be tracked, and this sprint list represents the areas where SRJC and Ellucian are concentrating resources right now.
I also recognize the frustration and uncertainty this work continues to create for students and employees. We still have significant work ahead of us, but progress is being made. I will continue to share where we are making progress, where challenges remain, and what the teams are focusing on next.
Thank you to the faculty, classified professionals, administrators, and students who continue to identify issues, participate in testing, provide feedback, and support our students and one another through this work.
In Community,
Dr. Garcia
Angélica Garcia, Ed.D.
Superintendent/President
707-527-4431, angelicagarcia@santarosa.edu
